Using a Solicitor
Solicitors depend for their livelihood on public support and confidence. The Law Society of Scotland and the legal profession aim to ensure that clients receive a high quality service.
Because the prospect of dealing with a solicitor for the first time can be daunting to some people, the Society has produced a booklet on the standards. This can be found in the standards page in this section.
Client relations is a very important aspect of the Society's work. Consumer protection and quality of service are paramount. Most people who use the services of solicitors are satisfied with the service they receive. However, if you are dissatisfied, we view this matter very seriously. Further information on the steps to take can be found in our section Complaints Against Scottish Solicitors.
