Annual plan - CEO's welcome

I am excited to share our annual plan which sets out over 30 key projects for us to deliver from 1 November 2016 – 31 October 2017. These projects will set us up to achieve year two of our ambitious five year strategy Leading Legal Excellence.

This plan, which has been agreed by our governing council, will help us to deliver our five strategic goals to ASSURE, SERVE, EXCEL, INFLUENCE and GROW.

Each of the projects will be developed and delivered by our skilled and committed staff team with support and expert guidance from almost 500 volunteers from across the legal profession and beyond who sit on our council, board and committees.

And of course we will also continue to consult and work in partnership with the many organisations who are involved with the legal sector as well as consumer organisations to help us achieve our 2016/17 plan.

Every month, we will measure progress on each of the activities and report this to our board and council and we will communicate fully on the outcomes in our annual report, which will be published in the first part of 2018.

We are focussed on being a worldclass professional body. Follow our progress by signing up to our monthly news emails via our website or join the conversation through Linkedin, Facebook or Twitter #towards2020

I look forward to hearing your views.

Lorna Jack

Chief Executive

Lorna Jack
Chief Executive

A great day-to-day service

In 2016/17 we aim to achieve everything in this plan as well as provide an excellent day-to-day service to our members and the public.

Ensuring members of the public have rights of redress by investigating complaints passed to us each year by the Scottish Legal Complaints Commission and pursuing serious cases to the independent Scottish

Solicitors’ Discipline Tribunal so the reputation of the profession can be maintained. Proactively inspecting the finances of hundreds of legal firms to ensure client money is protected. Effectively and efficiently processing claims on our Client Protection Fund to ensure people who are the victim of a solicitor’s dishonesty get the appropriate compensation.

Protecting consumer interests by intervening in firms when there is a critical need to do so, including judicial factors.

Answering thousands of queries from the public and providing details of solicitors who can help them in their specific circumstances.

Scrutinising legislation at both Holyrood and Westminster, suggesting amendments to improve the law and responding to consultations across a range of public policy areas.

Providing an active programme of support for trainees, newly qualified solicitors and those interested in a career in law whilst continuing our schools outreach through the Street Law programme and Donald Dewar Memorial Debating Tournament.

Through our new charity, Lawscot Foundation, offering financial assistance, mentoring and support to law students from less advantaged backgrounds.

Delivering thousands of hours of continuing professional development so members can maintain and

enhance their skills.

Providing practical support and guidance for solicitors who are unemployed or face redundancy.

Offering confidential advice to members on practice rules and ethics.

Keeping our members informed through targeted email updates, active social media and our respected monthly Journal magazine.