Law Society of Scotland Smartcard card reader

Installation, Troubleshooting & Certificates

Once you receive your Smartcard, installing your card-reader is the first step towards using your digital signature. 

After your card reader is successfully installed, you can use our step-by-step guide to 'Using your Smartcard digital signature' to begin signing documents electronically.

Administrative rights

Do you have administrative rights for your computer?

If the answer is no, you need to ask your IT department to grant you administrative rights or ask them to install your card-reader. 

If the answer is yes, you can begin to install your card-reader.

Installing your card-reader

Succesfully installing the card-reader in prepation for use of your digital signature is a three part process:

  1. Installing the hardware (the card-reader)
  2. Installing the manager application & drivers
  3. Installing the public keys (also known as 'certificates')

We have created a step-by-step guide to take you through the process. 

Help and advice

Please consult the step-by-step guide before contacting us with any IT queries.  If you're unable to install your card-reader after consulting the guide, please contact us

For IT Managers and Group Policies

The Smartcard reader must be installed before the Smartcard and digital signature can be used.

Installing the card reader is a three part process:

1. Installing the hardware (the card reader)

2. Installing the manager application & drivers

Microsoft MSI file automated installation
The Windows Installer file can be used to automate the rollout of the Card Manager application and associated middleware drivers using standard Active Directory practices. The MSI file will enable the silent installation and reduce the time taken to install the application within multiple client environments. Please note that the installation will require full administrative rights.

You can also download standalone install files (.zip) for Windows and Mac operating systems

3. Installing the public keys (also know as 'certificates')

Certificate installation
After completing this stage, automate the certificate installation using Active Directory group policy to import the two certificates. The distributing certificates via group policy guide provides step by step instructions.

To contact our IT team, please email us