IT managers

The Smartcard reader must be installed before the Smartcard and digital signature can be used.

Installing the card reader is a three part process:

1. Installing the hardware (the card reader)

2. Installing the manager application & drivers

Microsoft MSI file automated installation
The Windows Installer file can be used to automate the rollout of the Card Manager application and associated middleware drivers using standard Active Directory practices. The MSI file will enable the silent installation and reduce the time taken to install the application within multiple client environments. Please note that the installation will require full administrative rights.

You can also download standalone install files (.zip) for Windows and Mac operating systems

3. Installing the public keys (also know as 'certificates')

Certificate installation
After completing this stage, automate the certificate installation using Active Directory group policy to import the two certificates. The distributing certificates via group policy guide provides step by step instructions.

Please see Card reader installation & troubleshooting for our step-by-step installation guide, which includes system requirements.

To contact our IT team, please email us


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