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Meeting the needs of every single client

01 August 2013 | tagged News release

The Law Society of Scotland has today, 1 August, published three new guides, designed to support Scottish solicitors in meeting the needs of every single client.

The new guide Ensuring fairness and creating more accessible services will assist solicitors to comply with the Equality Act 2010 when providing services for people with a disability.

According to Law Society research, around a third of households in Scotland (34%) contain at least one person with a long-standing illness, health problem or disability. In recognition of this important group, the Law Society asked Capability Scotland to develop a guide to assist solicitors who work with clients who have a disability. The guide is full of useful cases studies, based on real life experiences to remind solicitors that behind the legal need for compliance and the rules of the Society, it is also important to consider the particular circumstances of every single client.

The Society has also updated its guidance on Continuing and welfare powers of attorney following recommendations from the Mental Welfare Commission for Scotland. In considering these recommendations, it quickly became apparent that the issues identified by the Mental Welfare Commission for Scotland were relevant to a much wider range of matters. Accordingly, the Society has created entirely new Vulnerable clients guidance to help solicitors respond to clients who may be at risk of impaired capacity or possibly subject to undue influence.

Bruce Beveridge, President of the Law Society of Scotland, said: "We are committed to supporting Scottish solicitors in meeting the needs of every single client and providing the best service possible. These new guides will equip solicitors with the necessary information to advise clients, whatever their personal circumstances may be."

ENDS                                                                               

Notes to editors

The new guide Ensuring fairness and creating more accessible services can be viewed here

Updated guidance on Continuing and welfare powers of attorney can be viewed here

New guidance on Vulnerable clients can be viewed here

FOR FURTHER INFORMATION: Journalists can contact Julia Brown on 0131 476 8204 or Kevin Lang on 0131 476 8167. For the out of hours service please call 0131 226 7411.

Email: juliabrown@lawscot.org.uk/kevinlang@lawscot.org.uk

01 August 2013

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