Please note: The programme is subject to change.
Austin Lafferty, Partner and Director, Austin Lafferty Solicitors and Estate Agents;
Elaine Motion, Chairman and Partner, Balfour+Manson
Sharon Brownlee, Financial Compliance Manager, Law Society of Scotland
Delegates will be able to meet and chat with members of Sharon's Financial Compliance team during the break
Lisette Howlett, Director, Sandler Training
Option 2 includes 30 minutes on 'Technology and the legal profession' and 30 minutes on 'Unconscious bias'
Rob Marrs, Head of Education Policy, Law Society of Scotland;
Elaine MacGlone, Equality and Diversity Manager, Law Society of Scotland
Complaints avoidance and handling are routinely identified by partners as the single most important aspect of partnership. It is therefore vital that all partners understand and adhere to the complaints regime. This includes:
- Common causes of complaint
- Complaints process
- Professional conduct
Fiona J Robb, Director of Professional Practice, Law Society of Scotland;
Gillian Alexander, Senior Solicitor, Law Society of Scotland;
Michael Greenfield, Professional Conduct Manager, Law Society of Scotland
In groups discuss and answer these questions:
- What excites you most?
- Hopes and fears
- What was the most important and least important part of today?
- What was missing today and what would you include to prepare new partners in future?