In order to install and use the upgrade tool, please follow these steps:
1) Place your Smartcard in the card reader.
2) Click either of the links below, depending on your Operating System:
3) Confirm "Open" when asked
4) Double-click on the file "Instalador_AcaRenovacion_V1-5"
You may see security warnings, but you should proceed. Your business may have restricted your ability to install programmes. If you are asked for an administrator password, you will need to consult your IT team.
The above steps will install the tool and then take you through the renewal process which takes under five minutes. If you'd like to see how it's done, we have a video walkthrough.