Date: 10th September 2018
Time: 09:00 - 12:45
200 St Vincent Street
CPD Hours: 3hoursOur annual Regulations roadshow is coming to a town near you. Join us this autumn to fully understand the recent regulatory issues and to help keep you and your firm compliant.
Our annual Regulations roadshow is coming to a town near you this autumn!
Join our expert speakers to identify and understand the recent changes in regulatory issues and to help keep you and your firm compliant. This year’s agenda is designed to keep you up to date, and avoid the pitfalls arising from an ever-changing regulatory landscape.
On the day we will explore both service and conduct complaint trends, and highlight useful steps to take in order to avoid such complaints. We will also provide you with a greater understanding of the latest fraud topologies, how to increase your awareness of AML red flags, and identify tips to reduce your firm’s vulnerabilities and aid compliance.
The day will finish with an interactive case study which will draw together the learning from the individual sessions, and apply this to a number of everyday transactions leading candidates through from the initial customer contact, to identifying the risks associated with the transaction, to dealing with a complaint when things go wrong.
By attending this half-day conference, you will gain:
- Knowledge of recent changes in regulatory issues and what they mean for you and your firm
- Understanding of what can be a conduct complaint and how it is likely to be viewed by the Professional Conduct Sub Committees and the Scottish Solicitors Discipline Tribunal – also, what steps can be taken to avoid such complaints
- Understanding of service complaint trends and steps to take to avoid such complaints
- Awareness of the latest fraud topologies and AML red flags, and gain tips to reduce risk
- Morna Grandison, Director of Interventions, Law Society of Scotland
- Margot Walker, Head of Investigation, Law Society of Scotland
- David Buchanan-Cook, Head of Oversight and Communications, Scottish Legal Complaints Commission