Guide to IT Procurement
These pages offer a guide for solicitors who are looking to buy a new product or solution for their organisation. In the sections below we have provided example questions that may help you when considering options and negotiating with a vendor, covering everything from technical specification and data protection to contracts and costs. It is not a definitive list and as your firm will have its own unique requirements, you will need to adapt the questions to suit your own circumstances.
You can download the full PDF guide here.
| General considerations | |
|---|---|
| Value/return on investment | Implementation process |
| Quality | References |
| Ability to meet relevant standards | Risk mitigation |
| Five year total cost ownership | Staff time for the project options |
| Provider's understanding of your sector/business | Cyber security and operational resilience |
| Support |
Technical specification
Consider how the new system/product is compatible with your existing systems
Training support and maintenance
Getting adequate training and ongoing support
Accreditations, insurances and data protection
Taking the steps to protect you as a customer
Due diligence and warranty position
Carry out the necessary checks
Costs and contract
Get a clear picture of the set up and ongoing costs
Ethics and sustainability
Considerations in the purchasing process
Glossary
Useful words and phrases to know when procuring IT
Professional obligations
Considering if your procurement will have an impact on your professional obligations
