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  1. Home
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  3. Rules and guidance
  4. Table of contents
  5. Section A
  6. Rule A7
  7. Rules
  8. A7: Communication and Notices

A7: Communication and Notices

7.1 Subject to rule 7.2, where any of these rules permits or requires the Society or the Council to give or send a notice to, or serve a notice on, any person then such notice shall be:

(a) in writing;

(b) signed by the Secretary;

(c) addressed to such person at the business address (or, in the case of such person not having intimated a current business address, the address for correspondence) most recently intimated, in writing, to the Society by such person;

(d) sent by recorded delivery post or delivered by hand to the addressee at that address;

(e) deemed to have been received by the addressee (i) in the case of a notice sent by recorded delivery post, on the expiry of the period of forty eight hours after the time of posting; or (ii) in the case of a notice delivered by hand, at the time of delivery as evidenced by a written acknowledgment of such delivery at a stated date and time, signed by the addressee or by a person holding himself out as authorised to accept such delivery on behalf of the addressee.

7.2 Where the person referred to in rule 7.1 is a practice unit then any such notice shall be addressed:

(a) in the case of a notice permitted or required pursuant to rule 6 in Section B, to the practice unit care of the Cashroom Manager, as defined in that rule, at the business address most recently intimated, in writing, to the Society by such manager;

(b) in the case of a notice permitted or required pursuant to rule 5 in Section B or related to any complaint received or referred to the Society in respect of a practice unit, to the practice unit care of the Client Relations Manager (or Lead Client Relations Manager, where the practice unit has one) at the business address most recently intimated, in writing, to the Society by such manager;

(c) in the case of a notice permitted or required pursuant to rule 3 in Section C, to the practice unit care of the Compliance Manager at the relevant business address most recently intimated, in writing, to the Society by such manager;

(d) in all other cases, to all of the managers of the practice unit as most recently intimated, in writing, to the Society at the appropriate business address most recently intimated, in writing, to the Society by such managers.

Provided that nothing in this rule 7 shall prevent the Council or the Society from addressing any notice in respect of a practice unit to all of the managers of that practice unit in accordance with paragraph (d) of this rule 7.2 should the Council or the Society, at their discretion, deem that appropriate.

7.3 Where any of these rules permits or requires a person to give or send a notice to, or serve a notice on, the Society or the Council then such notice shall be:-

(a) addressed to the Secretary at the principal business address of the Society most recently intimated generally by the Society;

(b) sent by recorded delivery post or delivered by hand to the addressee at that address;

(c) deemed to have been received by the addressee (i) in the case of a notice sent by recorded delivery post, on the expiry of the period of forty eight hours after the time of posting; or (ii) in the case of a notice delivered by hand, at the time of delivery as evidenced by a written acknowledgment of such delivery at a stated date and time, signed by the addressee or by a person holding himself out as authorised to accept such delivery on behalf of the addressee.

7.4 Where any of these rules permits or requires the Society or the Council to intimate any decision, matter or thing to any person then such intimation may be in whatever form the Society or the Council may deem appropriate, subject to the taking of reasonable precautions to protect the confidentiality of any material which the Society or Council knows to be confidential. Without prejudice to the foregoing generality, such intimations may be made by email to the email address most recently provided to the Society by the addressee and, in the case of intimations to practice unit and those within them and to the public generally, may be deemed to have been made by the inclusion of the decision, matter or thing in the information available from time to time on any website of the Society.

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