A new system, Civil Online, which will enable simple procedure claims and responses to be made online with electronic submission of documents and the creation of a digital case file, is being introduced by the Scottish Courts & Tribunals Service.

Civil Online is being delivered in phases. The first will be launched next month providing a simple procedure case tracker, allowing claimants, respondents and their representatives to:

  • See their case details
  • See the date and time of any hearings for the case
  • See the description of any documents lodged in the case or created by the court.

Eric McQueen, chief executive of the Scottish Courts & Tribunals Service said: “This is an important step on our journey towards electronic case handling. Simple Procedure was designed as a court process to provide a speedy, inexpensive and informal way to resolve civil disputes where the value is less than £5,000. Enabling online case tracking is our first step towards making this a straightforward secure online application process in the future.”

It has been made clear that there will always be an alternative to Civil Online available for those who cannot use or access a digital process.

Solicitor firms must register to use Civil Online, and can do so using the form accessible via this link

For more information, visit Civil Online FAQs www.scotcourts.gov.uk/civil-online-faqs 

From mid-March visit www.scotcourts.gov.uk/taking-action/simple-procedure