Skip to content
Law Society of Scotland
Search
Find a Solicitor
Contact us
About us
Sign in
Search
Find a Solicitor
Contact us
About us
Sign in
  • For members

    • For members

    • CPD & Training

    • Membership and fees

    • Rules and guidance

    • Regulation and compliance

    • Journal

    • Business support

    • Career growth

    • Member benefits

    • Professional support

    • Lawscot Wellbeing

    • Lawscot Sustainability

  • News and events

    • News and events

    • Law Society news

    • Blogs & opinions

    • CPD & Training

    • Events

  • Qualifying and education

    • Qualifying and education

    • Qualifying as a Scottish solicitor

    • Career support and advice

    • Our work with schools

    • Funding your education

    • Social mobility

  • Research and policy

    • Research and policy

    • Research

    • Influencing the law and policy

    • Equality and diversity

    • Our international work

    • Legal Services Review

    • Meet the Policy team

  • For the public

    • For the public

    • What solicitors can do for you

    • Making a complaint

    • Client protection

    • Find a Solicitor

    • Frequently asked questions

    • Your Scottish solicitor

  • About us

    • About us

    • Contact us

    • Who we are

    • Our strategy, reports and plans

    • Help and advice

    • Our standards

    • Work with us

    • Our logo and branding

    • Equality and diversity

  1. Home
  2. News and events
  3. Legal news
  4. Prosecution service embarks on customer survey

Prosecution service embarks on customer survey

7th April 2015 | criminal law , government-administration

A customer survey has been opened by Scotland's Crown Office & Procurator Fiscal Service, seeking views on the information provided and people's impressions of their contact with COPFS.

Said to take five minutes to complete, the survey asks about people's reasons for contacting COPFS, how they made contact, overall satisfaction with service, whether they were treated with respect and professionalism, content of the website, knowledge of COPFS before and after contact, and any suggestions for service improvement.

“We want to hear about your experience of dealing with us”, the COPFS website states. “This survey will give you the opportunity to comment on our service. We will use your feedback to inform changes and improvements so that we can deliver a better service.”

Although the subject of a degree of humorous comment on Twitter about some of the “customers” who might be involved, the survey is a serious exercise.

It is available from 6 to 17 April.

Click here to view the survey.

Add To Favorites
Law Society of Scotland
Atria One, 144 Morrison Street
Edinburgh
EH3 8EX
If you’re looking for a solicitor, visit FindaSolicitor.scot
T: +44(0) 131 226 7411
E: lawscot@lawscot.org.uk
About us
  • Contact us
  • Who we are
  • Strategy reports plans
  • Help and advice
  • Our standards
  • Work with us
Useful links
  • Find a Solicitor
  • Sign in
  • CPD & Training
  • Rules and guidance
  • Website terms and conditions
Law Society of Scotland | © 2025
Made by Gecko Agency Limited