You are currently filtering for:
  • in the category: client relations
clear filters

SLCC seeks survey help as it updates guidance

Practitioners asked for views on dealing with complaints at first instance

SLCC issues service guidance for COVID-19 period

Advice on managing client expectations during emergency

Shepherd & Wedderburn sets up COVID-19 advisory group

Specialists combine to offer practical advice

Lord Advocate can claim legal advice privilege, judge rules

Exchanges with COPFS solicitors protected in restraint order claim

Master Policy brokers publish letters of engagement guide

Interactive Lockton guide provides points to consider

Guide to dealing with the vulnerable published by SLCC Consumer Panel

New complaints advice for legal professionals marks Consumer Rights Day

Wife interdicts solicitors from acting for husband in divorce

Court not satisfied of precautions to protect her as former client

Society survey finds 93% client trust in their solicitor

More than 40% of adults have used solicitor in last five years

SLCC releases guide to avoiding family law complaints

Best practice advice is based on experience of real cases

SLCC simplifies complaints levy policy

Factors set out as to when £3,500 levy may be reduced

One in three solicitors at risk of violence, survey finds

Assault, threatening behaviour or communications commonplace

Solicitors' guide to preventing complaints published by SLCC

Advice on 10 steps to avoid the most common scenarios