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SLCC publishes wills and executries consumer guides

Tips are based on issues from real complaints

Draft surveillance codes fall short on legal privilege: Faculty

Scottish Government proposals "do not reflect importance" of protection

SLCC launches updated Family Law Consumer Guide

New edition offers tips based on real complaints

Ministers launch legal services review for Scotland

Chair of NHS 24 to lead 15 month independent study

SLCC backs need for price transparency in legal services

Support for CMA report calling for better consumer information

Thorntons signs up to Armed Forces Covenant

Tayside practice claims to be first Scots law firm to pledge support

Consumers still in the dark, CMA interim legal services report finds

E&W study says lack of price/quality data still blocking competition

Legal jargon still a barrier to consumers, board research finds

England & Wales report targets improving accessibility

Complaints Commission publishes first decision summaries

Six complaints upheld and six not, in July-September collection

SLCC issues reminder over duty to offer ADR

Commission's own provider application put on hold, but rule remains

SLCC to publish determination decisions

Quarterly anonymised release will demonstrate case handling process

MEPs support further protection for lawyer-client communications

Commission to be pressed for action as resolution adopted