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Risk should be focus of regulation change, SLCC claims

Consultation response looks for targeting of main causes of complaint

SLCC welcomes latest decision on test for leave to appeal

Williams criteria upheld despite doubts in earlier decision

SLCC determination appeal cannot challenge complaint classification: judge

Attempt to appeal "hybrid" status ruled out of time

Correct advice may not be enough, court rules on complaint appeal

Service has to be judged from lay client's viewpoint as well as solicitor's

Future of solicitors' Guarantee Fund goes out to views

Society consults on funding and who should be able to claim

SLCC issues family law consumer guide

Tips focus on area with second highest number of client complaints

Fewer complaints, but more needing resolved: SLCC half year figures

Numbers down but fewer rejected at initial stage

Court holds action settled despite solicitor's lack of authority

Disgruntled litigant should have taken action against solicitor

Advocates given guidance on complaints handling

Best practice for advocates published by SLCC after work with Faculty

Solicitors win public confidence, Society survey finds

Around 90% positive response from recent clients

Mediation bringing quicker complaint resolution: SLCC annual report

Compensation figures average £1,000 a day in 2013-14

Pagan Osborne launches legal costs savings scheme

Monthly plans for major transactions run over five years