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Legal news

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SLCC proposes further 8.5% levy rise

18th January 2018 | client relations , professional regulation
Complaints body calls for public debate about funding

Complaints rise well below SLCC forecast: Society

27th November 2017 | client relations , law society of scotland
Claim supporting general levy rise not realised in annual report

SLCC annual report records 2% rise in complaints

24th November 2017 | client relations , professional regulation
Commission concerned at rising number taken to later stages

Dentons launches in-house consultancy service

16th November 2017 | client relations , practice management
Fifty former general counsel signed up to Nextlaw In-House Solutions

SLCC publishes wills and executries consumer guides

14th November 2017 | client relations , executries
Tips are based on issues from real complaints

Draft surveillance codes fall short on legal privilege: Faculty

12th October 2017 | client relations , government-administration , human rights
Scottish Government proposals "do not reflect importance" of protection

SLCC launches updated Family Law Consumer Guide

15th May 2017 | client relations , family-child law
New edition offers tips based on real complaints

Ministers launch legal services review for Scotland

25th April 2017 | client relations , professional regulation
Chair of NHS 24 to lead 15 month independent study

SLCC backs need for price transparency in legal services

16th December 2016 | client relations , professional regulation
Support for CMA report calling for better consumer information

Thorntons signs up to Armed Forces Covenant

5th August 2016 | client relations , practice management
Tayside practice claims to be first Scots law firm to pledge support

Consumers still in the dark, CMA interim legal services report finds

11th July 2016 | client relations , consumer
E&W study says lack of price/quality data still blocking competition

Legal jargon still a barrier to consumers, board research finds

11th April 2016 | client relations , professional regulation
England & Wales report targets improving accessibility

Complaints Commission publishes first decision summaries

23rd December 2015 | client relations , professional regulation
Six complaints upheld and six not, in July-September collection

SLCC issues reminder over duty to offer ADR

14th December 2015 | client relations , dispute resolution
Commission's own provider application put on hold, but rule remains

SLCC to publish determination decisions

10th December 2015 | client relations , professional regulation
Quarterly anonymised release will demonstrate case handling process

MEPs support further protection for lawyer-client communications

9th November 2015 | client relations , europe , professional regulation
Commission to be pressed for action as resolution adopted

Risk should be focus of regulation change, SLCC claims

12th October 2015 | client relations , professional regulation
Consultation response looks for targeting of main causes of complaint

SLCC welcomes latest decision on test for leave to appeal

6th October 2015 | civil litigation , client relations
Williams criteria upheld despite doubts in earlier decision

SLCC determination appeal cannot challenge complaint classification: judge

10th September 2015 | client relations , professional regulation
Attempt to appeal "hybrid" status ruled out of time

Correct advice may not be enough, court rules on complaint appeal

18th August 2015 | client relations , professional regulation
Service has to be judged from lay client's viewpoint as well as solicitor's

Future of solicitors' Guarantee Fund goes out to views

22nd July 2015 | client relations , law society of scotland , professional regulation
Society consults on funding and who should be able to claim

SLCC issues family law consumer guide

1st April 2015 | client relations , family-child law
Tips focus on area with second highest number of client complaints

Fewer complaints, but more needing resolved: SLCC half year figures

23rd February 2015 | client relations , professional regulation
Numbers down but fewer rejected at initial stage

Court holds action settled despite solicitor's lack of authority

26th January 2015 | civil litigation , client relations , professional regulation
Disgruntled litigant should have taken action against solicitor
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