Login warning issued with SCTS caveat portal update
The Scottish Courts & Tribunals Service caveat portal had an update to the login page yesterday evening (31 August) that will impact users.
SCTS reports that the update will not impact the current login functionality or require re-registering. However during testing it was identified that users need to clear cookies in order to login successfully.
It provided the following links on how to clear cookies on Microsoft Edge, Google Chrome and Safari:
Delete cookies in Microsoft Edge
Clear cache & cookies - Computer - Google Account Help
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
If users experience any difficulties, they are asked to contact civilonlinelab@scotcourts.gov.uk
Following feedback since the launch of the portal, a change has also been introduced to allow increased uptake and to ensure caveats are signed by a solicitor.
When a non-solicitor is submitting a caveat, they will have the option to enter the details of the solicitor representing the client. These are the details that will appear on the caveat and not that of the person submitting.