Registers refresher

Fee Order

The new Fee Order provides a simplified scale of charges. The full range of fees was published in Registers Update 18.1, which can be viewed at www.ros.gov.uk/updates . A full listing of all our fees can be found at www.ros.gov.uk/fees

If your firm has not already done so, you may wish to consider paying your registration fees through variable direct debit. This method of payment significantly reduces the costs incurred, by avoiding applications being returned due to incorrect fees. It also ensures that applications are taken on the day of receipt. The payment of registration fees by variable direct debit will be mandatory for applications submitted through Automated Registration of Title to Land (ARTL). Many firms are already benefiting from this service.

Land and charge certificates

Land certificates will now only be issued in the case of an application for first registration, a transfer of a registered title and a transfer of part of a registered title.

Charge certificates will be issued following the registration of a standard security. Where any other deed affecting the standard security is registered, the charge certificate will not be updated to include that deed.

No substitute certificates of title will be issued. If you wish a copy of a title sheet for your use, please order an office copy.

Land and charge certificates should not be submitted with applications for registration and we will no longer be returning any such certificates that are submitted.

Details of the changes to the processing of land and charge certificates were published in Registers Update 9.1, which can be viewed at www.ros.gov.uk/updates

Application forms/eForms

The new application forms and eForms system are in place. Increased levels of password security have been introduced. If you would like more guidance and training on the use of eForms, please visit our website at www.ros.gov.uk/eforms/training.html

eServices support team

Our dedicated eServices support team will be pleased to answer any queries you may have about our electronic online services. The team consists of experienced registration staff based in our Edinburgh Customer Service Centre. They can be contacted by phone on 0845 607 0160 or by email at eServices@ros.gov.uk

Website

You may have noticed some changes to our website, www.ros.gov.uk . We have upgraded our website to enable easier navigation and to keep you better informed on what will be happening at the Registers. This will be a significant year in the development of our eServices and we would encourage you to visit our website regularly for the latest news.

If you would like to be added to our mailing list for Registers Updates, please contact Customer Relations at customer.relations@ros.gov.uk, or by phone: 0131 200 3944