Corporate plan sets new service standards
Our corporate plan for 2016-19 is now live on our website.
There are three challenges for our work over the next three years. The first is to continue work towards completing the Land Register. The second is to use our commercial powers to support registration and increase use of our information. And the third is to transform our business through digital change.
These challenges are supported by further improvements to our service standards which, following the introduction of the 2012 Act and the registration of all 1979 Act casework, are now scaled down into the six key targets (right).
This means we will register most applications for customers within 20 days. We have halved the target time for standard first registrations from 40 days to 20 and, for the first time, introduced a quicker service standard for transfers of part that use our development plan approval service. These faster turnaround times are possible thanks to the streamlined processes introduced by the 2012 Act.
These six service standards work alongside the financial targets set by Scottish ministers. These are to deliver a 3% efficiency saving on our unit costs, and to increase our commercial income by 5%.
|1||Enter new Land Register applications on the application record||Within one working day|
|2||Register applications in:
||Within three working days|
|3||Register Land Register applications for deeds affecting:
||Within 20 working days|
|4||Process General Register of Sasines applications||Within 20 working days|
|5||Register other applications for deeds affecting unregistered land||Within six months|
|6||Register other applications for deeds affecting part of registered land||Within nine months|
Sasines closure to standard securities comes into force
Scotland took another step towards a completed Land Register this month, with the closure of the Sasine Register to standard securities on 1 April. Any land or property owner seeking to register a standard security whose title is currently on the Sasine Register must now apply for a voluntary registration to the Land Register at the same time.
As previously reported in the Journal, we carried out a wide-scale public engagement programme, including with the largest bulk conveyancing firms, on the new legislative trigger. We also met with industry bodies, including the Council of Mortgage Lenders and the Law Society of Scotland, as well as working with a number of lenders and remortgage brokers on informing customers of the change in legislation.
While this trigger for registration will affect a relatively small number of people – around 5,000 applications onto the Land Register each year, depending on the market activity and the pace of registering domestic properties through Keeper-induced registration (KIR) – it’s a significant move forward for achieving Land Register completion.
In preparation for the change, we’ve updated our e-forms, and a new plans drawing service has been launched to assist customers with their applications, where a plan is required.
The support of solicitors in explaining this change to customers will help ensure that the closure of sasines to securities continues to go smoothly.
Another major landmark towards the completion of the Land Register is KIR. Live pilots of KIR will start in the autumn, in three separate RoS research areas where large amounts of data on property, including rights, burdens and servitudes, are already known.
We will continue to engage with the legal community as this work progresses, and will consult with solicitors in each of the chosen KIR live pilot areas ahead of KIR commencing.
In this issue
- Family ADR: why the slow takeup?
- Electronic cigarettes: the medicine of tomorrow?
- Official advice: must do better
- Privacy Shield, the new Safe Harbor
- Maternity: still black marks
- Designed for justice
- Reading for pleasure
- Opinion: Tim Musson
- Book reviews
- President's column
- 20 is the new 40
- People on the move
- Stress: the common enemy
- A safer way to talk
- Mind the gap
- SLCC: a role in standards?
- Budget 2016: a spoonful of sugar?
- Rights lost to sight?
- Take care with care services
- How the Sheriff Appeal Court fits in
- Extended liability?
- Periti credere? [Experts believe]
- What's happening on the review
- Scottish Solicitors' Discipline Tribunal
- Deeds of conditions: emerging stronger
- In-house and staying in demand
- Further warning over historic client balances
- Law reform roundup
- Perceptions and priorities
- Training is the key
- Ask Ash
- By diverse means
- The literal truth