Registers of Scotland recently published our Corporate Plan for 2013-16. Detailed within the document were our intended service standards for our customers, with regard to the turnaround times for our service delivery (see below for link). We are now in the position to provide service standards as we no longer have an arrear of first registration (FR) casework. (There are only some 700 FR applications which have been with us for more than six months; in the main these are particularly complex applications and we aim to complete them, where that is possible, by end September 2013.)
We believe that we have the expertise, resource, and capability to consistently adhere to our service standards. Nevertheless, for any applications that miss a service standard by any significant period of time we will be in contact with the submitting agent to explain this and provide a timeline for completion. We will report performance against our service standards through our website, and in future issues of the Journal.
As at 1 May 2013
70,508 applications have been made
696 solicitors’ firms are currently on the ARTL system
29 lenders are currently on the ARTL system
13 local authorities are using the system
ARTL can now process applications containing a transfer with a value of more than £1 million.
For up-to-date information and a full list of participating practices and companies, go to www.ros.gov.uk/artl
Registers of Scotland is encouraging voluntary applications for registration of titles in the Land Register
In this issue
- Sep rep: wrong, wrong, wrong?
- The extra e in estate
- You’re NOT fired!
- Controlling tendency
- Case closed
- “Discrimination Against Women in the Law”: a forum report
- Reading for pleasure
- Opinion column: Brenda Mitchell
- Book reviews
- President's column
- Best measures
- Man in the hot seat
- Cohabitant awards: do they add up?
- A breach too far
- Lawyer of many facets
- Last piece of the jigsaw
- Partnerships: a firm line
- One bite at the cherry
- Whither Whittome?
- Achieving pension regime change
- Steve Webb's potty time
- Scottish Solicitors' Discipline Tribunal
- Honours shared
- e-business: call the shots
- How not to win business: a guide for professionals
- A year in focus
- Ask Ash
- Law reform roundup
- New firm, same clients?
- Diary of an innocent in-houser
- From the Brussels office