Online ADR platform coming
On 21 May 2013, the European Commission adopted a directive on consumer alternative dispute resolution and a regulation on consumer online dispute resolution. The directive was to be implemented into national law by 9 July 2015; the regulation comes fully into force on 9 January 2016.
The directive does not aim to achieve one uniform ADR scheme, but to achieve a high level of consumer protection by ensuring that disputes can be submitted to ADR entities who will offer impartial, transparent, effective and fair ADR procedures.
The regulation will set up an online platform which will include all the ADR entities in the different member states and have one contact point for each state. The platform is to be easily accessible for all EU citizens and available in all 24 official EU languages. The online platform is due to be launched and operational by 9 January 2016.
In this issue
- Land registration and leases
- Disharmony and disharmonising
- FCA reviews: not the end of the story?
- A host of claims for guests
- Pensions auto-enrolment: some clarity for trainees
- Reading for pleasure
- Opinion: Stewart Cunningham and Nadine Stott
- Book reviews
- President's column
- KIR: have your say
- People on the move
- You and whose mind?
- Deil tak the hindmost
- Cultivating judgment
- Women: paths to power
- Sorry: no longer the hardest word?
- Fairness in the balance
- Minimum pricing: the latest
- Planning: shakeup on the way?
- New burdens for employers?
- Scottish Solicitors Discipline Tribunal
- Ancillary rights as real rights
- Life at the cutting edge
- One form if firms hold client money
- Further fraud alerts issued
- Law reform roundup
- Guidance: duties re legal rights
- From the Brussels office
- Rights in chaos: asylum seekers and migrants in the EU
- Mirror wills: can I change?
- Renewal: the impetus for review
- Ask Ash
- The day of minimis is here
- If it ain't broken...?
- The voice of youth