If you’re reading this, you won’t need telling about the winds of change blowing through the legal landscape. It’s a familiar tale. Everyone, it seems, is expecting twice as much to be done, in half the time, for no more money! The rising expectations of clients, the requirements of the regulators and the growth of “volume” providers are akin to a perfect storm affecting many firms’ financial performance.
Are efficiency, productivity and profitability important to your firm? If so, then a modern legal IT system, meeting the needs of the practice and its clients, is vital for long-term sustainability. Sadly, the efficiencies that need to be found no longer exist by just improving existing methods. As Henry Ford, a true innovator said: “If I had asked people what they wanted, they would have said faster horses.”
It may be time, at the start of a new decade, that your firm looks again at what IT software solutions can deliver.
The challenge for practice managers tasked with scouring the supplier market, is whittling down a long list of “possible” IT suppliers to a sensible shortlist of “suitable” IT suppliers. Only by finding the right supplier for your firm will the efficiency, productivity and profitability benefits be unlocked.
Sadly, unscrupulous suppliers do exist in the legal IT market. Sales tactics and retention strategies can be at the sharper end of what law firms are used to. Some suppliers see firms as soft targets; they are perceived to have deep pockets and are not as IT savvy as “real” businesses.
Any independent evidence available about the quality of a software supplier is valuable. Accreditations or approved supplier status are two examples. Insight Legal is recognised as an Approved Supplier by the Law Society of Scotland.
Our commitment is to deliver an honest, proudly independent, approachable and technologically flawless service for Scottish firms in an ever-competitive legal IT sector. Insight has a number of clients in Scotland, all supported by the team in our Glasgow office who are knowledgeable about Scottish law.
Our guide about choosing a reputable supplier is designed to help IT directors and practice managers through the process of identifying a supplier shortlist and then how to select the right partner.
Brian Welsh, CEO at Insight Legal