Skip to content
Law Society of Scotland
Search
Find a Solicitor
Contact us
About us
Sign in
Search
Find a Solicitor
Contact us
About us
Sign in
  • For members

    • For members

    • CPD & Training

    • Membership and fees

    • Rules and guidance

    • Regulation and compliance

    • Journal

    • Business support

    • Career growth

    • Member benefits

    • Professional support

    • Lawscot Wellbeing

    • Lawscot Sustainability

  • News and events

    • News and events

    • Law Society news

    • Blogs & opinions

    • CPD & Training

    • Events

  • Qualifying and education

    • Qualifying and education

    • Qualifying as a Scottish solicitor

    • Career support and advice

    • Our work with schools

    • Lawscot Foundation

    • Funding your education

    • Social mobility

  • Research and policy

    • Research and policy

    • Research

    • Influencing the law and policy

    • Equality and diversity

    • Our international work

    • Legal Services Review

    • Meet the Policy team

  • For the public

    • For the public

    • What solicitors can do for you

    • Making a complaint

    • Client protection

    • Find a Solicitor

    • Frequently asked questions

    • Your Scottish solicitor

  • About us

    • About us

    • Contact us

    • Who we are

    • Our strategy, reports and plans

    • Help and advice

    • Our standards

    • Work with us

    • Our logo and branding

    • Equality and diversity

  1. Home
  2. For members
  3. Journal Archive
  4. Issues
  5. June 2020
  6. Letters: June 2020

Letters: June 2020

The Scottish Legal Complaints Commission has become a "runaway train" in its budgeting, and intervention is needed in a body that is failing the profession and complainers
15th June 2020

The Scottish Law Agents Society (SLAS) welcomes the agreement between the Scottish Legal Complaints Commission and the Law Society of Scotland to defer payment of half of this year’s levy, but remains concerned that the SLCC does not recognise the present crisis in the legal profession caused by the COVID-19 pandemic. It must now agree to revisit its spending plans and come up with a substantial reduction.

The SLCC’s attitude can be summed up in three words: “Crisis? What crisis?” The budget of the Commission has grown exponentially, despite an actual drop in the number of cases from its inception in 2007. It is not sufficient for SLCC merely to claim that “cases are more complex”. We suggest that its budget is akin to a runaway train.

SLAS has previously challenged the SLCC to “get real”, and to acknowledge that coronavirus is a game-changer. It threatens the existence of many legal firms, big and small alike. Many more are likely to face a serious downturn in business and revenue. Loss of firms will lead to a loss of competition in the Scottish legal market. The SLCC is demonstrating either lack of awareness or deliberate and reckless conduct.

The Commission’s budget plans were first proposed in January before the pandemic spread. We are now presented with exactly the same inflated levy but with payment simply deferred in part. The Law Society of Scotland has had to step in to organise deferment. The SLCC has just not taken proper account at all of the mayhem and threats to business that have engulfed the country.

The problem is that the SLCC is unaccountable to the profession, one that pays its entire costs. The Scottish Government does not pay for it and neither do complainers. There is something wrong with the Commission’s plans if it cannot make reductions in the levy or maintain the status quo with no increase, especially with the furlough on salaries. We think that a detailed investigation is required into the salaries and costs of SLCC during lockdown. We assume that the Commission is able to make considerable savings and that it ought to be able to finance a significant reduction in the levy. We are requesting the Scottish Government to look into this and veto the budget plans.

There is a bigger problem, and that is the SLCC itself. Despite seeming to harbour ambitions to be a regulator, it is meant to be a fair and impartial complaints service showing favour to neither complainer nor solicitor complained of.

As an organisation the SLCC is failing the profession and complainers. It operates at huge cost with little scrutiny and is the very worst model of a complaints body. It has lost the confidence of the legal profession. It is unfit for purpose and has had its day.

Andrew Stevenson, secretary, Scottish Law Agents’ Society

Share this article
Add To Favorites
https://lawware.co.uk/

Regulars

  • People on the move: June 2020
  • Book reviews: June 2020
  • Reading for pleasure: June 2020

Perspectives

  • Opinion: Neil Hay
  • President's column: June 2020
  • Editorial: June 2020
  • Profile: Ian Moir
  • Letters: June 2020

Features

  • Hate crime: mapping the boundaries
  • COVID-19: the quest for contractual equity
  • Protecting those small places
  • That remote feeling
  • Licensed premises and the road to "normal"
  • PI cases: behind the headlines

Briefings

  • Sex crimes: the cases continue
  • Beyond vicarious liability
  • Bad faith: should Sky be kicking themselves?
  • Of COVID and other matters
  • Anti-doping during the pandemic
  • Lease, but not as we know it
  • Keeping calm and carrying on

In practice

  • Now screening...
  • See Me, see everyone
  • Listening to trainee voices: COVID-19 concerns
  • Setting out in crime
  • Ask Ash: June 2020
  • When home is not your castle
  • Home advantage
  • Appreciation: Liz Wilson

Online exclusive

  • So you want to work from home...
  • Legal mediation: time to start talking!
  • Scottish IP court reform: not so bananas
  • COVID-19: the equality response
  • Tradecraft: a miscellany
  • COVID-19: the road for administrative justice

In this issue

  • Working ON your business, not just IN it

Recent Issues

Dec 2023
Nov 2023
Oct 2023
Sept 2023
Search the archive

Additional

Law Society of Scotland
Atria One, 144 Morrison Street
Edinburgh
EH3 8EX
If you’re looking for a solicitor, visit FindaSolicitor.scot
T: +44(0) 131 226 7411
E: lawscot@lawscot.org.uk
About us
  • Contact us
  • Who we are
  • Strategy reports plans
  • Help and advice
  • Our standards
  • Work with us
Useful links
  • Find a Solicitor
  • Sign in
  • CPD & Training
  • Rules and guidance
  • Website terms and conditions
Law Society of Scotland | © 2025
Made by Gecko Agency Limited